@font-face{font-family:Degular;src:url(/assets/fonts/Degular-Regular.otf) format("opentype");font-weight:400}@font-face{font-family:Degular;src:url(/assets/fonts/Degular-Semibold.otf) format("opentype");font-weight:600}@font-face{font-family:IBM Plex Sans Arabic;src:url(/assets/fonts/IBMPlexSansArabic-Regular.ttf) format("truetype");font-weight:400}@font-face{font-family:IBM Plex Sans Arabic;src:url(/assets/fonts/IBMPlexSansArabic-SemiBold.ttf) format("truetype");font-weight:600}*{box-sizing:border-box;margin:0}#v360widget{position:fixed!important;bottom:2px;right:20px;z-index:700;width:auto;height:auto;pointer-events:none}#v360widget.active{pointer-events:auto;width:60%;max-width:450px;min-width:320px}@media screen and (max-width: 768px){#v360widget.active{width:100%;right:0;left:0}}#v360widget.rtl{right:auto;left:20px}#v360widget .chatwrapper{display:none;flex-direction:column;background-color:#fff;position:absolute;bottom:0;right:0;width:100%;border-radius:10px 10px 0 0;max-width:450px}#v360widget.active .chatwrapper{display:flex;box-shadow:0 3px 15px 5px #4c348e80;max-height:93vh;min-height:144px;overflow-y:auto;height:100vh}#v360widget .chatButton{width:75px;height:75px;border-radius:50%;background-color:#100ca1;cursor:pointer;position:fixed;bottom:20px;right:20px;display:flex;justify-content:center;align-items:center;z-index:10000;pointer-events:auto}#v360widget .chatButton img{width:90%}#v360widget .chat-widget-app{width:100%;position:relative}#v360widget .chatwrapper .head{width:100%;height:25%;padding:20px 25px;border-radius:10px 10px 0 0;background-color:#9fe7f5}#v360widget .chatwrapper .head .logo-row{width:100%;display:flex;justify-content:space-between;margin-bottom:20px}#v360widget .chatwrapper .head .logo{width:130px}#v360widget .chatwrapper .head .close{width:35px;height:35px;background-color:#fff;border-radius:100%;display:flex;justify-content:center;align-items:center;cursor:pointer}#v360widget .chatwrapper .head .close img{width:80%}#v360widget .chatwrapper .head h1{font-size:14px;font-weight:600}#v360widget .chatwrapper .head p{font-size:13px}#v360widget .chatwrapper .form{width:100%;padding:50px 25px;overflow-y:auto;position:relative}#v360widget .chatwrapper .form .field{width:100%;margin-bottom:6px}#v360widget .chatwrapper .form .field label{font-size:13px;font-weight:600;margin-bottom:8px;display:block}#v360widget .chatwrapper .form .field input,#v360widget .chatwrapper .form .field textarea{width:100%;padding:15px;font-size:13px;border-radius:10px;border:1px solid #666}#v360widget .chatwrapper .form .field .country-code-row .country-code-container{border:1px solid #666;padding:15px;border-radius:10px}#v360widget .chatwrapper .form .field .row .code{border-radius:10px;border:1px solid;border-color:#666;padding:15px;font-size:18px;display:flex;align-items:center;gap:5px}#v360widget .chatwrapper .form .field .row input{flex:1}#v360widget .chatwrapper .form .field .row .code img{width:25px}#v360widget .chatwrapper .form button{width:100%;border-radius:10px;padding:20px;font-size:14px;font-weight:600;background-color:#100ca1;outline:none;color:#fff;border:none;cursor:pointer}#v360widget textarea::placeholder,#v360widget input::placeholder{font-size:14px;color:#e0e0e0}#v360widget .error-message{color:#f44336;font-size:12px;margin-top:0;display:block}#v360widget input.error,#v360widget textarea.error{border:1px solid #f44336}#v360widget .chatwrapper .chatBox{width:100%;padding:20px 25px;height:439px;flex:1;overflow:auto}@media (max-width: 768px){#v360widget .chatwrapper .chatBox{height:487px}#v360widget.emojiButton{display:none}#v360widget .messageInput{position:relative;bottom:0}}#v360widget .chatwrapper .no-agents-message{width:100%;padding:20px 25px;overflow:auto}#v360widget .chatwrapper .no-agents-message .msg-alert{background-color:#fefefe;border:1px solid #e0e0e0;box-shadow:0 4px 12px #0000000f;border-radius:12px;padding:25px 30px;max-width:500px;width:100%;text-align:center}#v360widget .chatwrapper .no-agents-message .msg-text h4{margin:0;font-size:20px;font-weight:600;color:#333}#v360widget .chatwrapper .no-agents-message .msg-text p{margin:8px 0 0;font-size:16px;color:#666}#v360widget .chatwrapper .chatBox .row{width:100%;padding-bottom:3px}#v360widget .chatwrapper .chatBox .customer{width:fit-content;margin-left:auto}#v360widget .chatwrapper .chatBox .customer p{font-size:14px;color:#fff;background-color:#100ca1;padding:12px 30px 12px 10px;border-radius:10px 0 10px 10px;margin-bottom:2px}#v360widget .chatwrapper .chatBox .customer span{color:#666;font-size:10px}#v360widget .chatwrapper .chatBox .customer .message-status{text-align:right;font-size:12px;color:#666;margin-top:4px}#v360widget .chatwrapper .chatBox .customer .message-status span{display:inline-block}#v360widget .chatwrapper .chatBox .customer .message-status .status-text{margin-left:5px}#v360widget .chatwrapper .chatBox .agent{display:flex;gap:20px;align-items:flex-start}#v360widget .agent-joined-message{padding:15px;margin-bottom:15px;text-align:center}#v360widget .msg-info{background-color:#e8f5e9;border-radius:8px;padding:4px}#v360widget .msg-info .msg-text h4{color:#2e7d32;margin:0 0 5px;font-size:18px}#v360widget .msg-info .msg-text p{color:#4caf50;margin:0;font-size:14px}.agent-profile-img{width:50px;height:50px;object-fit:cover;border-radius:100%;display:none}#v360widget .chatwrapper .chatBox .agent .text label{font-size:14px;font-weight:300}#v360widget .chatwrapper .chatBox .agent .text p{font-size:14px;color:#101440;background-color:#9fe7f589;padding:12px 30px 12px 10px;border-radius:10px 0 10px 10px;margin-bottom:2px}#v360widget .chatwrapper .chatBox .agent .text span{font-size:10px;color:#666}#v360widget .messageInput{width:100%;padding:20px 25px;border-top:1px solid #e0e0e0;display:flex;background:#fff;gap:15px}#v360widget .messageInput textarea{flex:1;border:none;padding:20px 10px;outline:none}#v360widget .messageInput .send{display:flex;align-items:center;justify-content:center;background-color:#100ca1;border-radius:100%;width:60px;height:60px;cursor:pointer}#v360widget .messageInput .send img{width:50%;transform:rotate(180deg)}#v360widget .messageInput .options{display:flex;gap:8px;align-items:center}#v360widget .messageInput .options img{height:25px}#v360widget input.error,textarea.error{border:1px solid #f44336}#v360widget .error-message{color:#f44336;font-size:12px;margin-top:4px;display:block}@media screen and (max-width: 480px){#v360widget .chatwrapper{position:relative;width:100%}}.retry-msg{background-color:#e0f7fa;border:1px solid #00796b;color:#00796b;padding:4px 6px;border-radius:4px;font-size:8px;cursor:pointer;transition:background-color .3s}.retry-msg:hover{background-color:#b2ebf2}